Feefo Reviews - Average 96% (4955 reviews)

Date Score Customer Comment Our Response
25-Jun-2019 Service:

Product:

Goods were delivered on time and in good condition.
21-Jun-2019 Service:

Product:

Delivered what I wanted in less than 24 hours
21-Jun-2019 Service:

Product:

Brilliant service and actual next day delivery. Ordered after 3 pm and arrived at 9am the following day. Shower was to replace an older design and worked and fitted very well. Will definitely use tap store again
20-Jun-2019 Service:

Product:

First class product first class delivery highly delighted
19-Jun-2019 Service:

Product:

easy to find item on web site.
Dispatched same day
Someone to answer query without being in a queue
19-Jun-2019 Service:

Product:

Excellent Service - Items arrived as promised.
18-Jun-2019 Service:

Product:

Easy to use & clear website!
Lovely product at competitive price!
Quick delivery.
Would recommend.
17-Jun-2019 Service:

Product:

Good communication
17-Jun-2019 Service:

Product:

Very good helpful service. I made an error in my order; they corrected it and refunded the difference instantly.
14-Jun-2019 Service:

Product:

Cheapest retailer we could find for the taps we wanted. Good delivery updates provided. Only let down was that one of the taps was the incorrect one and this is why the 4* rating. They worked hard to sort out the issue and rectify it for me by collecting the incorrect tap when delivering the correct... Read More.
10-Jun-2019 Service:

Product:

Excellent service
09-Jun-2019 Service:

Product:

First class service. Concerned about my problem. Offered a generous solution
07-Jun-2019 Service:

Product:

Excellent customer service. I had a query about the product I bought and they resolved my issue very quickly. Would certainly use again.
06-Jun-2019 Service:

Product:

Brought same model as before as easy to fit to existing pipe work. Pleased with purchase.
05-Jun-2019 Service:

Product:

Although on the website , they had a "next day" delivery, which I booked on Saturday, the package arrived unexpectedly on Tuesday.
This was in addition that on their email response confirming my payment, they had a "package tracking link" which was clearly not up to date.
Luckily I was in to...
Read More.
03-Jun-2019 Service:

Product:

Prompt, quick and polite. Did exactly what I expected of an online company.
01-Jun-2019 Service:

Product:

The service was great, I was kept informed numerous times of where my purchase was etc, the only criticism was what I ordered was supposed to be to the same spec as what I was replacing and it's not, it's a shower pump and it's a lot noisier than my old one service great product not
30-May-2019 Service:

Product:

great service
29-May-2019 Service:

Product:

received within 24 hours of ordering
28-May-2019 Service:

Product:

Very easy to purchase the product, quick delivery and with the ability to track the delivery if required.
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